DocuBay: Simplifying Legal & Compliance for SMEs

Find out how core features, guided workflows, and a security-first mindset helped a new platform launch quickly, delivering time-saving benefits to SME clients.

Brand-Agnostic VOD: A Flexible Platform for Huawei

Learn how modular design and localized UI support enabled rapid onboarding, consistent streaming quality, and effortless customization for diverse partners.

Streamlined ERP: Accelerating Contract Loading for a Global Travel Company

See how improved data entry flows and validation checks cut update times by 60%, reducing manual errors and improving global coordination.

Modern ATMs: An Inclusive Redesign for a Major Bank

Learn how simplified interfaces and accessibility enhancements elevated ATM usability, decreased branch congestion, and boosted customer satisfaction.

Self-Service Kiosks: Faster Banking in the UAE & MENA

Discover how intuitive, multilingual kiosk interfaces reduced wait times and enabled 24/7 service for a leading regional bank.

Choose the Audit That Fits Your Needs

Our CX Audit packages uncover friction points, highlight improvement areas, and deliver actionable insights for elevating your customer journey. Each tier offers a different depth of analysis, so you can invest at the level that best suits your goals.

Essential Audit
10,000 AED

Designed for smaller businesses or those seeking a quick snapshot of their current customer experience.

  • Customer Journey Mapping + Accessibility Audit
  • 2 Digital Channels
  • Surveys + Heuristic Evaluations
  • Critical Issues & Quick-win Recommendations
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Most Popular
Advance Audit
25,000+ AED

A more comprehensive evaluation covering multiple customer touchpoints and providing in-depth insights.

  • Customer Journey Mapping + 
    Accessibility Audit
  • 4 Digital Channels
  • Surveys + Heuristic Evaluation Comprehensive User Testing
  • Action Plan with clear ROI estimates
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Enterprise CX Audit
45,000+ AED

Our most extensive audit for large-scale digital environments, focusing on complex ecosystems and advanced reporting.

  • End-to-end customer journey mapping (online & offline touchpoints)
  • Surveys + Heuristic Evaluation Comprehensive User Testing
  • Analytics Deep-dive
  • CX Dashboard
Get Started