Our Story

What began as a small collective of designers, researchers, and engineers evolved into a robust agency known for delivering holistic solutions. By staying curious about emerging tech and empathetic to user needs, we’ve forged lasting partnerships and scaled innovations that resonate with real-world demands.

300
+

Projects Delivered

15
+

Years of Experience

5
+

Strategic Partnerships

250
+

Specialists Network

Research Driven Design Decisions
Sygneo Office - Emirates Towers Dubai

Grounded in Research, Driven by Data

We believe exceptional experiences come from understanding real human needs. By leveraging user research, analytics, and behavioral insights, we identify core challenges and opportunities—then shape solutions that truly resonate. This evidence-based approach not only minimizes guesswork but also delivers measurable returns.

Our Team

Guided by a multi-disciplinary team of strategists, designers, data engineers, and researchers, Sygneo brings together diverse perspectives to tackle every project holistically.

Redefining Success Through Innovation

At Sygneo, we don’t just solve problems—we create opportunities. Our passion lies in shaping transformative journeys for businesses, driven by insights and powered by design. Let’s grow together.

Local arabs from UAE smiling and happy with service

Choose the Audit That Fits Your Needs

Our CX Audit packages uncover friction points, highlight improvement areas, and deliver actionable insights for elevating your customer journey. Each tier offers a different depth of analysis, so you can invest at the level that best suits your goals.

Essential Audit
10,000 AED

Designed for smaller businesses or those seeking a quick snapshot of their current customer experience.

  • Customer Journey Mapping + Accessibility Audit
  • 2 Digital Channels
  • Surveys + Heuristic Evaluations
  • Critical Issues & Quick-win Recommendations
Get Started
Most Popular
Advance Audit
25,000+ AED

A more comprehensive evaluation covering multiple customer touchpoints and providing in-depth insights.

  • Customer Journey Mapping + 
    Accessibility Audit
  • 4 Digital Channels
  • Surveys + Heuristic Evaluation Comprehensive User Testing
  • Action Plan with clear ROI estimates
Get Started
Enterprise CX Audit
45,000+ AED

Our most extensive audit for large-scale digital environments, focusing on complex ecosystems and advanced reporting.

  • End-to-end customer journey mapping (online & offline touchpoints)
  • Surveys + Heuristic Evaluation Comprehensive User Testing
  • Analytics Deep-dive
  • CX Dashboard
Get Started