This Privacy Policy outlines our commitment to safeguarding your personal information, ensuring that all data collected by Sygneo Systems FZCO (“we,” “us,” or “our”) is handled responsibly, securely, and transparently. This Privacy Policy applies to all personal information collected through this website (Site) and any other related services provided by us.
We comply with the United Arab Emirates Data Privacy Law and, where applicable, international data protection regulations, including the European Union General Data Protection Regulation (GDPR).
We may collect a wide range of personal information from you depending on how you interact with our Site or services. This includes your name, date of birth, gender, nationality, email address, phone number, mailing address, physical address, and payment details such as credit or debit card information. Additionally, we may collect your login credentials, preferences, and other account settings. Information about how you interact with the Site, such as your IP address, browser type, device details, and the pages you visit, may also be gathered.
The personal information we collect is used for a variety of purposes, including providing you access to our services, managing your account, and responding to customer service requests. We use your payment information to process transactions securely. Your data helps us comply with legal obligations, such as regulatory compliance or tax reporting, and allows us to send communications, including promotional offers and newsletters. Furthermore, we analyze your behavior on the Site to improve functionality and enhance your overall experience.
In specific circumstances, we may share your personal information with trusted third parties. For example, your payment details may be processed by secure third-party providers like Visa or PayPal. Hosting services and cloud storage providers such as Amazon Web Services may handle your account data. If required by law, we may disclose information to regulatory authorities or law enforcement agencies. Additionally, in the event of a business transaction like a merger or acquisition, your data may be transferred to the acquiring entity. All third parties handling your data are bound by strict security and compliance requirements.
We take data security seriously and implement measures such as encryption, access controls, and regular security audits to protect your personal information. However, no system is entirely immune to risks. While we strive to safeguard your data, we cannot guarantee its absolute security during transmission over the Internet. Personal information is retained only as long as necessary to fulfill its intended purpose or comply with applicable legal requirements. Once no longer needed, it is securely deleted or anonymized.
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
Once the payment is made, a confirmation notice will be sent to you via email within 24 hours of receipt. If you do not receive a confirmation within this timeframe, please check your spam folder or contact us at support@sygneo.com for further assistance.
Cookies and similar technologies are used on our Site to enhance your experience and collect insights into usage patterns. These small text files help us remember your preferences, track analytics, and deliver targeted advertisements. You can disable cookies in your browser settings if desired, but this may limit certain functionalities of the Site. Additionally, we may use web beacons to monitor how users interact with specific pages, allowing us to improve our content.
Depending on your jurisdiction, you may have the right to request access to the personal information we hold about you, correct inaccuracies, or delete your data. Additionally, you may request a copy of your data in a structured format. If you wish to exercise any of these rights or have concerns about your data, please contact us at privacy@sygneo.com. We will respond promptly in compliance with applicable laws.
Our Site may contain links to external websites that are not governed by this Privacy Policy. These sites operate independently, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be effective immediately upon posting the revised policy on our Site. In cases of significant changes, we will notify you via email or a prominent notice on the Site.
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us at:
Sygneo Systems FZCO
Level 41, Emirates Towers,
Dubai, United Arab Emirates
Email: privacy@sygneo.com
